| ERR00001 |
The application is already startup. |
TheOne's software is not allowed to startup more than once at the same time. |
| ERR00003 |
Help file not found. |
The help file is missing. You are suggested to re-install the software again. |
| ERR00101 |
Connot make connection to MySQL database. |
Please make sure you have install MySQL database with version 4.X or 5.X. We are not supported MySQL database version 3.X. If you are using 3.X, please remove or stop MySQL version 3.X, and install version 4.X or 5.X. |
| ERR00102 |
MySQL table not found. |
Please don't remove or amend any table from MySQL database. You are suggested to re-install TheOne's software. |
| ERR00103 |
MySQL library not found. |
Please don't remove any file under TheOne's software directory. You are suggested to re-install TheOne's software. |
| ERR00104 |
Cannot create MySQL database. |
Please don't stop MySQL database during the first startup of TheOne's software. It can be recovered for the next startup of TheOne's software. |
| ERR00105 |
Cannot create MySQL table. |
Please don't stop MySQL database during the first startup of TheOne's software. It can be recovered for the next startup of TheOne's software. However, all settings will be lost. |
| ERR00106 |
Cannot create MySQL index. |
Please don't stop MySQL database when running TheOne's software. |
| ERR00107 |
Cannot create MySQL date. |
Please don't stop MySQL database when running TheOne's software. |
| ERR00201 |
Backup SysLog file is invalid. |
The SysLog file has been set to read-only. Please change it to read-write. |
| ERR00202 |
System log file is invalid. |
The system file has been set to read-only. Please change it to read-write. |
| ERR00203 |
System init file not found. |
Please don't remove any file under TheOne's software directory. It can be recovered for the next startup of TheOne's software. However, all settings will be resumed to default values. |
| ERR00204 |
System init directory not found. |
Please don't remove any directory or file under TheOne's software directory. You are suggested to re-install TheOne's software. |
| ERR00205 |
System log directory not found. |
Please don't remove any directory or file under TheOne's software directory. You are suggested to re-install TheOne's software. |
| ERR00206 |
Alarm log backup error. |
The alarm log file has been set to read-only. Please change it to read-write. |
| ERR00207 |
Report/data directory not found. |
Please don't remove any directory or file under TheOne's software directory. You are suggested to re-install TheOne' software. |
| ERR00208 |
Cannot create default report templates. |
Please don't remove any directory or file under TheOne's software directory. You are suggested to re-install TheOne's software. |
| ERR00209 |
Cannot save report. |
The report file has been set to read-only. Please change it to read-write. Or any directory or file under TheOne's software directory has been remove. You are suggested to re-install TheOne's software. |
| ERR00210 |
Cannot save report template. |
The report file has been set to read-only. Please change it to read-write. Or any directory or file under TheOne's software directory has been remove. You are suggested to re-install TheOne's software. |
| ERR00211 |
Backup EventLog file is invalid. |
Please don't remove any directory or file under TheOne's software directory. You are suggested to re-install TheOne's software. |
| ERR00301 |
Winsock has no response. |
Please make sure Winsock DLL has not been removed and working fine. |
| ERR00302 |
Winsock is not initialised. |
Please make sure Winsock DLL has not been removed and working fine. |
| ERR00303 |
Network is down. |
Please make sure your PC is on the network, the network card and network cable is working fine. |
| ERR00304 |
Network is in progress. |
The network setting is in progress, it will be working fine after a few minute. |
| ERR00305 |
Network connection fail. |
Please make sure your PC is on the network, the network card and network cable is working fine. |
| ERR00401 |
Alarming thread error |
Please send this error message to TheOne's technical support for further investigation with full detail of your PC configuration. |
| ERR00402 |
Creating thread error. |
Please send this error message to TheOne's technical support for further investigation with full detail of your PC configuration. |
| ERR00403 |
Receiving thread error. |
Please send this error message to TheOne's technical support for further investigation with full detail of your PC configuration. |
| ERR00404 |
Adding thread error. |
Please send this error message to TheOne's technical support for further investigation with full detail of your PC configuration. |
| ERR00405 |
Freeing thread error. |
Please send this error message to TheOne's technical support for further investigation with full detail of your PC configuration. |
| ERR00501 |
Cannot create charts. |
Please send this error message to TheOne's technical support for further investigation with full detail of your PC configuration. |
| ERR00502 |
Cannot export charts. |
Please send this error message to TheOne's technical support for further investigation with full detail of your PC configuration. |
| ERR00503 |
Cannot export csv file. |
Please send this error message to TheOne's technical support for further investigation with full detail of your PC configuration. |
| ERR00504 |
Cannot export csv file. |
Please send this error message to TheOne's technical support for further investigation with full detail of your PC configuration. |
| ERR00505 |
Cannot export txt file. |
Please send this error message to TheOne's technical support for further investigation with full detail of your PC configuration. |
| ERR00506 |
Cannot export html file. |
Please send this error message to TheOne's technical support for further investigation with full detail of your PC configuration. |
| ERR00507 |
Cannot import csv file, please see help menu for proper format. |
Please make sure the importing csv file format is correct, you can check on the On-line Manual for more details |
| ERR00508 |
Cannot save import csv file, please see help menu for proper format. |
Please make sure the importing csv file format is correct, you can check on the On-line Manual for more details |
| ERR00509 |
Cannot export excel file. |
The excel file is already there, it cannot be overwited, please change it to read-write. |
| ERR00510 |
Cannot save import service.xml. |
Any directory under TheOne's software directory has been remove. You are suggested to re-install TheOne's software |
| ERR00601 |
The service.xml file is corrupted. |
The service xml file has been set to read-only. Please change it to read-write. Or any directory or file under TheOne's software directory has been remove. You are suggested to re-install TheOne's software. |
| ERR00602 |
The service.xml file creation errors. |
Please don't remove any file or directory under TheOne's software directory. You are suggested to re-install TheOne's software. |
| ERR00603 |
Cannot save service.xml file. |
Please don't remove any file or directory under TheOne's software directory. You are suggested to re-install TheOne's software. |
| ERR00604 |
The Computer Inventory backup file is corrupted. |
Please don't remove any file or directory under TheOne's software directory. You are suggested to re-install TheOne's software. |
| ERR00605 |
The Computer Inventory backup file creation errors. |
Please don't remove any file or directory under TheOne's software directory. You are suggested to re-install TheOne's software. |
| ERR00606 |
Cannot save Computer Inventory backup file. |
Please don't remove any file or directory under TheOne's software directory. You are suggested to re-install TheOne's software. |
| ERR00607 |
Cannot get Computer Inventory backup file. |
Please don't remove any file or directory under TheOne's software directory. You are suggested to re-install TheOne's software. |
| ERR00608 |
The computer.xml file is corrupted. |
Please send this error message to TheOne's technical support for further investigation with full detail of your PC configuration. |
| ERR00609 |
The computer.xml file creation errors. |
Please don't remove any file or directory under TheOne's software directory. You are suggested to re-install TheOne's software. |
| ERR00610 |
Cannot save computer.xml file. |
Please don't remove any file or directory under TheOne's software directory. You are suggested to re-install TheOne's software. |
| ERR00701 |
Cannot make connection, please see help menu in section "Setting up Service" |
Please check on the help menu in section !§Setting up Service!?. And make sure the settings of your HTTP connection is correct. |
| ERR00801 |
SMPP Connection Failed, please make sure SMPP URL and port are correct. |
Please make sure SMPP URL and port are correct. You can obtain these values from SMPP service provider. |
| ERR00802 |
SMPP Binding Failed, please make sure username, password, TON/NPI/System Type/Version/OA are correct. |
Please make sure username, password, TON/NPI/System Type/Version/OA are correct. You can obtain these values from SMPP service provider. |
| ERR00803 |
SMPP Sending Failed, please make sure Dest TON/NPI and Orig TON/NPI are correct. |
Please make sure Dest TON/NPI and Orig TON/NPI are correct. You can obtain these values from SMPP service provider. |
| ERR00901 |
SNPP Pager ID required |
Pager ID is empty, please provide valid Pager ID |
| ERR00902 |
SNPP Message required |
Message is empty, please provide valid Message |
| ERR01001 |
SMTP Message required |
Message is empty, please provide valid Message |
| ERR01101 |
SysLog Message required |
Message is empty, please provide valid Message |
| ERR01201 |
Cannot free results resources. |
Cannot free results resources. Please send this error message to TheOne's technical support for further investigation with full detail of your PC configuration. You can email to support @ theonesoftware.com . |
| ERR01301 |
Cannot preview report. |
Please install IE browser to view the report. |
| ERR01302 |
Cannot print report |
Please install IE browser to view the report. |
| ERR01303 |
Cannot save report. |
The report file has been set to read-only. Please change it to read-write. Or any directory or file under TheOne's software directory has been remove. You are suggested to re-install TheOne's software. |
| ERR01304 |
Cannot show report. |
Please install IE browser to view the report. |
| ERR01305 |
Cannot open report. |
Please install IE browser to view the report. |
| ERR01401 |
Cannot get WMI information. |
Please send this error message to TheOne's technical support for further investigation with full detail of your PC configuration. |
| ERR01501 |
TCP Server start error. |
Please make sure there is no other software is using port 8099, or you can change Computer Server TCP port to other. |
| ERR01502 |
TCP Server stop error. |
Please send this error message to TheOne's technical support for further investigation with full detail of your PC configuration. |
| ERR01503 |
TCP Server sends file error. |
Please make sure your firewall (network or Microsoft windows) has not blocked the port 8099. |
| ERR01601 |
Initial logfile error. |
Please send this error message to TheOne's technical support for further investigation with full detail of your PC configuration. |
| ERR01602 |
Set logfile error. |
Please send this error message to TheOne's technical support for further investigation with full detail of your PC configuration. |
| ERR01603 |
Reset logfile error. |
Please send this error message to TheOne's technical support for further investigation with full detail of your PC configuration. |
| ERR01604 |
Insert logfile error. |
Please send this error message to TheOne's technical support for further investigation with full detail of your PC configuration. |
| ERR01605 |
Delete logfile error. |
Please send this error message to TheOne's technical support for further investigation with full detail of your PC configuration. |
| ERR01606 |
Free logfile error. |
Please send this error message to TheOne's technical support for further investigation with full detail of your PC configuration. |
| ERR10001 |
Host/IP required . |
Host / IP is empty, please provide valid Host / IP. |
| ERR10002 |
Port required. |
Port is empty, please provide valid Port. |
| ERR10003 |
Invalid Host/IP. |
Please provide valid Host / IP. Please make sure your PC is connecting to internet. |
| ERR10004 |
Invalid Port. |
Please provide valid Port. |
| ERROR |
Please send this error message to support @ theonesoftware . com for trouble solving. |
Please send this error message to TheOne's technical support for further investigation with full detail of your PC configuration. |